How does CDPAP work?

Join CDPAP – Consumer Directed Personal Assistance Program

Get Assessed

A person will visit you at home to check eligibility for the CDPAP program and how many weekly hours of care you can get.

Choose your Caregiver

A caregiver can be your daughter, son, relative, or friend — anyone except your spouse.

You Get Care — They Get Paid

You get ongoing care from a person who loves you . While they get paid!

Spend quality time with the people you love



Your PA is allowed to, but not limited to providing assistance with: shopping, reading, paying bills, dressing, eating, taking medications, personal hygiene, cooking, respite, communication, daily planning, getting in/out of bed, and assistive technology.

Whether you are looking for a personal assistant for the first time, or have utilized personal assistance services for many years, the CDPAP presented by HEALTH AIDE INC. believes this manual offers excellent tips on locating, training, and managing an assistant. Remember, you have the right to choose an assistant that best matches the qualities and experience you desire.


1. Recruit, interview, hire, train (as to the right and responsibilities of all involved parties), supervise, schedule, and if need be dismiss the Personal Assistant of their choice within the structure of the service authorization provided by the local Department of Social Services and operational practices of HEALTH AIDE INC.

2. Arrange and schedule backup Personal Assistant coverage for vacations, holidays and absence due to illness. Notify your coordinator as HEALTH AIDE INC. of each Personal Assistant’s name, address, employment status, and hours worked.

3. Accept full responsibility for any personal injury or loss that may result from the action or inaction of the Personal Assistant, and mediate all personal problems.

4. Ensure that each Personal Assistant works the hours assigned by Social Services Program, which must also correspond with EAVS /Time sheet (if requested)

5. Comply with the Local department of Social Services Medicaid Program requirements that include the completion of an income verification process, the completion of Social Services, Physician and Nurse Assessments, and the honoring of all surplus income obligations in a proper and timely manner.


1. Monitor the consumer’s continued appropriateness for participation in the HEALTH AIDE INC. Consumer Directed Personal Assistance Program, either directly or indirectly with the assistance of the Local consumer Organization Program (as applicable), using all available information, and notifying the local Department of Social Services as needed.

2. Process the consumer s payroll for each Personal Assistant. Distribute paychecks to each Personal Assistant, or permit them to participate in a direct deposit payroll distribution system. Also coordinate all matters, which relate to each Personal assistant’s withheld taxes and benefits.

3. Pay the Personal Assistant the prevailing wage in the industry for the services authorized for the Consumer by the local Department of Social Services Program.

4. Facilitate and monitor the completion of all Consumer and Personal Assistant documents that are required by the city, State or Federal Authorities, either directly or indirectly with the assistance of the Local Consumer Organization Program (as applicable)

5. Maintains, either directly or indirectly with assistance of the Local Consumer Organization program (as applicable), a record for each Personal Assistant that will include, at a minimum the enrollment forms, the annual workers health assessments, and the information needed for payroll processing and benefit administration.

6. Maintain, either directly or indirectly with assistance of the Local consumer Organization Program (as applicable), a Consumer Record, which includes Local department of social Services authorizations, the Consumer Agreement, the periodic Nursing Assessment, and other documentation to monitor Consumers ability to meet their obligation.

7. Arrange, either directly or indirectly with assistance of the Local Consumer Organization Program (if applicable), service coverage by a certified professional HHA/PCA got the period when none of the Consumer s Personal Assistants are available, as appropriately authorized by the Local consumer Organization Program.

8. Evaluate community and budgetary resources to facilities Personal Assistant access to health facilities capable of providing the required annual worker s health. Assessment and other health – related program requirements.

9. Maintain a consumer Advisory Committee and Grievance Committee.

10. Providing statistical and other pertinent information to the various regulatory, legal and programmatic entities as may be deemed necessary and appropriate.


Consumers should encourage a safe and pleasant work atmosphere. This can happen when everyone cooperates and commits to appropriate standards of behavior.

The following is a list of behaviors that the consumer may consider unacceptable. Any Personal Assistant found engaging in these behaviors may be subject to disciplinary actions including reprimand, warning or dismissal:

1. Failure to be at work at the regular starting time.
2. Intentionally giving any false or misleading information to obtain employment.
3. Willfully damaging, destroying, or stealing property belonging to the consumer.
4. Using threatening or abusive language.
5. Engaging in disorderly conduct.
6. Refusing or failing to carry out instructions of the consumer or their Representative.
7. Falsifying any record.
8. Willfully or habitually violating safety or health regulations.
9. Failing to wear clothing conforming to the standards set by the consumer.
10. Possessing firearms, weapons, alcohol or drugs on consumer property.
11. Leaving your consumer unattended without permission.
12. Ignoring work duties as dictated by consumer Plan of Care.

CALL US NOW AT +1.347.620.6226

to learn more about the Consumer Directed Personal Assistance Program (CDPAP) or fill out the form to be contacted by one of our representatives.

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